Your IT organization, and your business overall, will realize tangible benefits through on-site ITIL-based IT Service Management (ITSM) training. ITIL is one of the most widely accepted approaches to IT Service Management in the world, and is recognized as the de facto standard by such industry analysts as Gartner and Forrester. By implementing ITSM best practices, you can better align IT services with the business, improve service quality, and increase cost efficiencies.
Seitel Leeds' ITSM trainers present – in understandable terms – the theory behind ITIL's Service Support and Delivery processes. In our courses, we help your team as it begins to discuss and directly apply this newfound knowledge. As a Puget Sound-based training provider, we can provide these courses in a very flexible manner.
Learn more:
Download overview brochure (.pdf file)
Download ITSM Course Catalog (.pdf file)
Sample Presentation: ITIL Executive Overview (.pdf file)
View descriptions and schedule of public courses
(Offered by our training partner, Netdesk)
Contact us at sales@sla.com or call (206) 283-4355
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